Preparing your learning path…
Preparing your learning path…
AIko Support
Find clear answers about AIko or ask the support chat. This page is separate from your learning dashboard and contains support information only.
Getting started
Create an account, choose the language and level available to you, and begin with the recommended structured lesson. Japanese is the first supported language.
Account access
Check that you are using the correct email address. If you forgot your password, use the password-reset option on the sign-in page and follow the link sent to your email.
Lessons
AIko saves supported lesson activity so you can continue your learning journey. If a lesson does not resume correctly, refresh the page and sign in again before starting over.
Progress
AIko uses learning signals such as incorrect answers, revealed help, repeated listening, speaking attempts, and review performance to decide what may need more practice.
Voice and speaking
Speaking and voice-based AI features are being introduced gradually. The lesson will show which controls are currently available; unavailable voice features should not be treated as active.
Free and Pro
Free is designed to include structured lessons, limited learning sessions, basic review, progress tracking, limited speaking practice, and standard lesson topics.
Free and Pro
Pro is planned to include unlimited sessions, lessons about your own topics, voice-based practice, deeper feedback, adaptive review, fuller progress insights, and future premium language experiences.
Billing
Paid subscriptions have not launched. Pro pricing and payment terms will be shown clearly before any real payment is accepted.
Languages
No. AIko is launching with Japanese because it is the first learning experience being built and tested, but the platform is designed to support more languages.
Privacy
When the hosted backend is enabled, AIko may store account details, settings, lesson activity, answers, review history, progress, and support conversations needed to provide the service.
Technical issues
Refresh the page once, check your connection, and sign out and back in if the problem continues. Include the page, action, and error you saw when asking support for help.
Current answers come from the verified support information shown on this page.
Hi, I’m AIko Support. Ask me about accounts, lessons, progress, voice features, plans, billing, languages, or privacy. For now, I answer only from the support information on this page.
When the AI connection is added, it will answer from approved AIko support material and say when that material does not contain a reliable answer.
Tell the support chat which page you were using, what you tried, and any error message you saw. Do not include passwords or other sensitive credentials.